🔏 Legal Document

Privacy Policy

Your privacy matters to us. This policy explains exactly what data c7778 collects, how it is used, and the rights you hold as a player on our platform.

📅 Last Updated: 1 January 2026

1Introduction

This Privacy Policy ("Policy") describes how c7778 ("we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("you", "your", "the Player") who access and use the c7778 online casino and sports betting platform at c7778.pro. We are committed to handling your personal data with care, transparency, and in accordance with the principles of data minimisation, purpose limitation, and storage limitation.

By registering an account with c7778 or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy forms part of our Terms and Conditions and should be read alongside them. If you do not agree with this Policy, you should discontinue use of the c7778 platform immediately.

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SSL Encrypted

All data transfers on c7778 use 256-bit SSL encryption.

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No Data Sales

We never sell your personal data to any third-party advertiser.

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Your Rights

You may request access to, correction of, or deletion of your data at any time.

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Contact Us

Privacy queries are handled by our support team at [email protected].

2Information We Collect

c7778 collects personal information through a number of channels when you interact with our platform. The categories of data we collect are described below. We collect only the information that is necessary to deliver and improve our services, comply with applicable legal obligations, and maintain the safety and integrity of the platform.

Registration Data
When you create a c7778 account via the c7778 login page, we collect your full name, date of birth, email address, mobile phone number, residential address, and your chosen username and password (stored in hashed form). This data is required to verify your identity, administer your account, and fulfil our KYC obligations.
Identity Verification (KYC) Data
To comply with our internal anti-money-laundering and responsible gaming policies, we may request copies of government-issued identification documents such as your National ID Card, passport, or driver's licence, as well as proof of address documents such as a utility bill or bank statement issued within the past three months.
Financial and Transaction Data
When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, or card payment, we record transaction amounts, dates, payment method identifiers (e.g. masked bKash account numbers), and transaction reference numbers. We do not store full card numbers or mobile banking PINs on our servers.
Usage and Behavioural Data
We automatically collect information about how you interact with c7778, including pages visited, games played, betting history, session duration, device type, operating system, browser type, IP address, and approximate geographic location (city or region level only). This data is used to improve platform performance, personalise your experience, and identify potential responsible gaming concerns.
Communications Data
If you contact c7778 support via email or live chat, we retain records of those communications including the content of messages, timestamps, and any attachments provided. This data allows us to track the resolution of support issues and maintain a record of our interactions with you.

3How We Use Your Information

c7778 uses the personal information we collect for the following specific purposes. We do not process your data for any purpose other than those listed below without first obtaining your explicit consent or where required by law.

  • Account creation, verification, and ongoing administration — including processing your c7778 login, managing your account balance, and fulfilling KYC requirements.
  • Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment, and maintaining accurate financial records of all transactions on your account.
  • Delivering, maintaining, and improving the c7778 platform — including debugging technical issues, analysing platform usage patterns, and developing new features and game categories.
  • Delivering personalised promotional content and bonus offers to eligible players, including seasonal offers tied to BPL, IPL T20 World Cup, Eid, Pohela Boishakh, and other events relevant to the Bangladesh market. You may opt out of marketing communications at any time.
  • Fraud detection, responsible gaming monitoring, and platform security — including identifying unusual betting patterns, detecting multiple account registrations from the same device or IP address, and enforcing self-exclusion where applicable.
  • Responding to player support queries, complaints, and dispute resolution requests submitted via email to [email protected] or through our live chat facility.
Marketing Opt-Out: You may withdraw your consent to receive promotional communications from c7778 at any time by contacting [email protected] with the subject line "Unsubscribe". Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, nor does it affect your ability to use the c7778 platform.

c7778 processes personal data under the following legal bases. Each processing activity is tied to at least one of these bases, which ensures that your data is handled lawfully at all times.

Processing Purpose Legal Basis
Account registration and management Performance of contract (Terms & Conditions)
KYC identity verification Legal obligation and legitimate interest
Payment processing Performance of contract
Marketing and promotional communications Consent (withdrawable at any time)

5Sharing Your Information

c7778 does not sell, trade, or rent your personal information to third-party advertisers or data brokers under any circumstances. We may share your data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

  • Payment processors: We share the minimum necessary transaction data with payment service providers (including bKash, Nagad, Rocket, Upay, and card networks) solely to authorise and process your deposit and withdrawal transactions.
  • Game providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming may receive session tokens and anonymised gameplay data necessary to operate their games on our platform. These providers do not receive your full registration details.
  • Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law or where disclosure is necessary to protect the rights, property, or safety of c7778, its players, or the public.
  • Fraud prevention and security partners: We may share flagged account data with fraud prevention services and identity verification partners to protect the integrity of our platform and safeguard our player community.
No Sale of Data: Under no circumstances does c7778 sell, license, or monetise your personal data as a commercial asset. Your information is used solely to operate and improve the services we provide to you as a player on our platform.

6Payment Data and Financial Information

c7778 takes particular care with financial data. When you make a deposit or withdrawal through bKash, Nagad, Rocket, Upay, or a Visa or Mastercard payment, the transaction is handled by our payment processing partners using their own secure infrastructure. c7778 itself does not receive or store your full mobile banking credentials, card numbers, or banking PINs.

We retain a record of transaction amounts, dates, and reference identifiers to maintain accurate account histories, support withdrawal requests, and fulfil our financial record-keeping obligations. All financial records are stored on servers that are protected by industry-standard security measures.

  • Transaction histories are available to you at any time through your account dashboard. If you identify any discrepancy in your transaction history, please contact [email protected] immediately.
  • c7778 complies with applicable anti-money-laundering (AML) requirements. We may be required to report suspicious transaction activity to the relevant authorities without prior notice to the affected player.
  • Financial data related to your c7778 account is retained for a minimum of five years from the date of your last transaction or account closure, whichever is later, in order to meet financial record-keeping requirements.

c7778 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used on c7778.pro. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to use core platform features including the c7778 login function.

Essential Cookies Required for the platform to function. These include session authentication cookies that keep you logged in during your visit, security tokens, and load-balancing cookies. Cannot be disabled without breaking core platform functionality.
Functional Cookies Remember your preferences such as language selection, currency display, and game lobby filters. These cookies improve your experience by reducing the need to re-enter settings on each visit.
Analytics Cookies Collect anonymised data about how visitors interact with the c7778 platform, including pages viewed, time spent on each page, and navigation paths. This data is used to improve platform performance and usability. No personally identifiable information is collected by analytics cookies.
Responsible Gaming Cookies Track session duration and betting frequency to support our responsible gaming monitoring system. These cookies help us identify players who may be showing signs of problem gambling and trigger automated support interventions where appropriate.

To manage or delete cookies, visit your browser's privacy or settings menu. For most browsers, this is found under Settings > Privacy > Cookies. Note that removing essential cookies will require you to log in again and may affect platform features. c7778 does not use cookies to deliver third-party advertising.

8Data Retention

c7778 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide. Individual retention periods may vary depending on regulatory requirements and the nature of the data.

  • Account registration data and KYC documents are retained for the duration of your active account and for a period of five years following account closure, to meet anti-money-laundering record-keeping requirements.
  • Transaction records are retained for a minimum of five years from the date of the transaction. This period may be extended where a transaction is subject to an ongoing investigation or dispute.
  • Support communications are retained for two years from the date of the final message in each support thread, unless the thread relates to an unresolved dispute in which case it is retained until the dispute is fully resolved plus a further twelve months.

9Your Data Rights

As a player on the c7778 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 72 hours and aim to respond in full within 30 days.

Right of Access
You have the right to request a copy of all personal data that c7778 holds about you. We will provide this in a structured, machine-readable format where technically feasible.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please ensure your account details are kept up to date through your account settings where possible.
Right of Erasure
You may request that c7778 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. Note that this right is subject to our legal obligations to retain certain data (e.g. financial records for five years).
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of data we hold or where you have objected to processing and we are considering that objection.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.
Response Timeframe: We will acknowledge all data rights requests within 72 hours of receipt and provide a full response within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it before the initial 30-day period expires.

10Data Security

c7778 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of our platform infrastructure, and automated monitoring systems that detect and respond to anomalous access patterns in real time.

While we take all reasonable steps to protect your data, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, c7778 will notify affected players as promptly as practicable and take immediate steps to contain and remediate the breach.

11Children and Minors

The c7778 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account without notice.

Age Verification: If you are a parent or guardian and believe that your child has registered an account on c7778 or provided personal information to us without your consent, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete all associated data and close the account within 48 hours of receiving your report.

12Changes to This Privacy Policy

c7778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material, we will endeavour to notify registered players via their account email address at least 14 days before the revised Policy takes effect.

Your continued use of c7778 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. The date at the top of this page indicates when this Policy was last reviewed and updated. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13Contact and Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way c7778 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 72 hours.

Privacy Support Email (plain text — not a link): [email protected]. Please use the subject line "Privacy Enquiry" or "Data Rights Request" so our team can direct your message to the appropriate handler. All privacy requests are treated with strict confidentiality.

Your Privacy, Our Commitment

Review our Responsible Gaming page to see how we protect your wellbeing, or explore c7778 Casino and play with confidence.

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